(205) 277-6911
Privacy Policy

Who We Are

Our website address is: https://www.eliteairsolutionsllc-al.com/ 

 

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact Forms

When you submit a contact form on our website, we collect information including your name, phone number, email address, and any details you provide about your service needs. This information is used solely to respond to your inquiry, schedule services, and communicate with you about your HVAC or refrigeration needs.

 

SMS / Text Message Communications

By providing your mobile phone number and consenting to SMS communications, you agree to receive text messages from Elite Air Solutions, including appointment reminders, service updates, and promotional messages.

Message frequency may vary. Message and data rates may apply.

To opt out: Text/Reply STOP to any message. We will send you one final SMS message to confirm that you have been unsubscribed. After this confirmation, you will no longer receive any further text messages from Elite Air Solutions.

For help: Text HELP to any message, or contact us at (205) 277-6911.

 

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

 

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

 

How We Collect, Use, and Share Your Data

We collect personal information—including your name, phone number, email address, and service details—when you contact us, submit a form, or opt in to communications. This information is used to:

  • Respond to service inquiries and schedule appointments
  • Send appointment reminders and service updates
  • Send promotional offers and company updates (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell or share your personal data, including phone numbers, with third parties for marketing purposes. Data may be shared with trusted service providers (such as scheduling or CRM platforms) solely to support our business operations. These providers are contractually prohibited from using your data for any other purpose.

 

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.

For users who register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What Rights You Have Over Your Data

If you have an account on this site or have left a comment, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include data we are obligated to keep for administrative, legal, or security purposes.

 

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. We do not sell or transfer your personal data, including mobile phone numbers, to third parties for marketing purposes.

 

10DLC Messaging

  • Data Protection: Opt-in data and phone numbers will not be shared or sold to third parties for marketing purposes. While sharing data for business operations is allowed, selling consumer data to third parties is prohibited. Elite Air Solutions confirms that consumer data will not be sold or shared with third parties for marketing purposes.
  • Opt-Out Instructions: You have the right to opt out of our messaging campaigns at any time. To opt out, text/reply STOP to any message you receive from us. We will send you one final SMS to confirm your unsubscription. After that confirmation, you will no longer receive text messages from Elite Air Solutions. For help, text HELP or contact us at (205) 277-6911.
  • Data Collection and Usage: We collect customer information — including name, phone number, and email address — through contact forms, service requests, and opt-in consent. This information is used to schedule appointments, send service updates, communicate promotions, and improve our services. Data is shared only with trusted service providers supporting our business operations and is never sold to third parties.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Elite Air Solutions
92 Hinds Street, Pelham, AL 35124
(205) 277-6911